We say that our society has become market driven and customer dictates in the end. Slogans regarding customer care and service are often displayed at various business establishments. Yet what is the actual culture in Sri Lanka? Do you think that the rights of consumers are protected adequately? Price marking and expiry dates are closely watched by authorities. But is this sufficient to maintain the rights of consumers with regard to standards of quality of a product or service? Obviously not. What has been your experience?
This entry was posted on 21/08/2009 (Friday) at 4:33 am and is filed under Consumer rights. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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